Terms of sales
The present conditions of sale are concluded between:
- the company TPL SYSTEMES capital of 2 million euros systems whose registered office is in ZAE DU Périgord Noir, Sarlat (24200) Telephone 05 53 31 55 00, registered with the trade and Bergerac under number 351 037 338 and whose tax number is FR01351037338 (hereinafter referred TPL SYSTEMES)
- any natural person (individual only) wishing to make a purchase via the website TPL Systems (hereinafter referred to as the buyer).
The online sales site TPL systems are not designed for professionals who have the opportunity to shop from the TPL SYSTEMES Commercial Service (commercial@tplsystemes.com / Tel. +33 (0) 5 53 31 55 00 ).
Object
These terms and conditions aim to define the contractual relations and conditions applicable between TPL SYSTEMES and buyer at a purchase made through the TPL SYSTEMES Website (online shop on the website www.tplsystemes. com). The acquisition of a product through this site implies a general acceptance by the purchaser of these conditions of sale.
These conditions shall prevail over any other general or specific conditions not specifically approved by TPL SYSTEMES. TPL SYSTEMES reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in force on the date of the order by the buyer.
Characteristics of goods
The products offered are those listed in the TPL SYSTEMES website store. These products are offered subject to availability. Each product is accompanied by a description provided by TPL SYSTEMES.
The photographs of the products in the online store are the most faithful possible but can not ensure a perfect similarity with the product offered, particularly with regard to color.
Prices and availability of products
The prices listed on the site are final prices in euros taking into account the VAT applicable on the date of the order; any rate change will be reflected in the price of products or services. TPL SYSTEMES reserves to change prices at any time, except that the price listed on the site the day of the order shall be applicable only to the buyer. The prices include the cost of order processing, transportation and delivery if they occur in the geographical area provided below.
Product offerings are valid until they are visible on the site, within the limits of available stocks, excluding promotions mentioned as such on the website. In the event a product is unavailable after ordering, the buyer will be notified by email. The order will be canceled and a refund for the unavailable product price will be made.
Geographical area
The online sale of products presented on the site is for buyers who reside in metropolitan France and Corsica (excluding overseas territories).
Controls
The buyer who wishes to buy a product must:
- complete the identification sheet which show all the data requested or giving customer number if any;
- complete the order in line with the selected products;
- Validate the order after reviewing it;
- Make payment as provided;
- Confirm the order and its rules. The confirmation of the order implies acceptance of these terms of sale, recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. The All data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions. TPL Systems will email confirmation of the order recorded.
Retraction
The buyers, non-professional individuals qualify for a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for return shipping costs.
Payment terms
The price is payable to the order. Payments will be made by credit card; they will be made through a secure system so that the transmitted information is encrypted by software and no third party can read it in transit on the network.
The buyer's account is debited to control the amount of sent products. At the request of the buyer, he may himself be sent an invoice in electronic format showing VAT.
Shipments
Deliveries are made to the address specified in the order; it can only be in the area agreed. The risks are borne by the buyer from the time the goods have left the premises of TPL SYSTEMES.
In case of damage during transportation, complaint must be made with the carrier within three days from delivery. Delivery times expressed in working days (weekdays, except Saturdays, Sundays and holidays), are given for information only; if they exceed thirty days of the order, the sales contract may be terminated and the buyer paid.
Warranty
All products supplied by TPL SYSTEMES benefit from the legal guarantee provided by Article 1641 of the Civil Code. In case of non-compliance of a product sold, it can be returned to TPL SYSTEMES that will take over, refund or exchange. All claims, requests for exchange or refund must be made by post to the following address: TPL SYSTEMS - ZAE DU PERIGORD BLACK - 24200 SARLAT, within thirty days from the date of delivery.
Responsibility
TPL SYSTEMES in the online sales process, is bound by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.
Customer service
For information or questions, BPD Systems Customer Service is available Monday to Friday (9h - 12h / 14h - 17h):
- mail: commercial@tplsystemes.com
- by phone: +33 (0) 5 53 31 55 00
- fax: +33 (0) 5 53 59 13 48
Intellectual property
All systems TPL elements of the site are and remain the exclusive intellectual property of TPL SYSTEMES.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, visual or sound. Any single link or hyperlink is strictly prohibited without the express written consent of TPL systems.
Personal data
According to the law relating to data, files and liberties of 6 January 1978, personal identifiable information of buyers may be subject to automated processing. TPL SYSTEMES reserves the right to collect information on buyers but this information is not intended to be passed on to third parties or business partners of TPL SYSTEMES.
Users have a right to access and correct data concerning them, according to the law of January 6, 1978. The processing of information, including management of email addresses of site users was the subject of a declaration to the CNIL on 08/27/2014 registered under the number 1789771.
Filing - Proof
TPL SYSTEMES archive purchase orders and invoices on a reliable and durable as a true copy in accordance with article 1348 of the Civil Code. The registers of TPL SYSTEMES will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
Litigation
These online terms of sale are subject to French law. In case of dispute, jurisdiction is given to the competent courts of Bergerac.